Last Updated: August 31, 2026
Welcome to Happy Tails. These Terms & Conditions (“Terms”) govern your use of the Happy Tails website, including any forms, inquiries, bookings, purchases, memberships, and other services accessed through the website.
By accessing or using this website, you agree to these Terms.
Happy Tails Experience LLC (“Happy Tails,” “we,” “us,” or “our”) provides dog daycare, boarding, grooming, training, events, retail products, and related pet-care services.
Our primary location is:
Happy Tails Experience LLC
120 Duane Street
New York, NY 10007
Website: happytail-dogs.com
Phone/Text: 866-551-6935
The information on this website is provided for general informational and booking purposes. You agree to use the website only for lawful purposes and not to interfere with its operation, security, or functionality.
We may update, modify, suspend, or discontinue portions of the website at any time.
Services, memberships, pricing, hours, promotions, availability, and policies displayed on the website are subject to change.
We make reasonable efforts to keep website information accurate and current; however, errors or outdated information may occasionally occur. If there is a discrepancy, Happy Tails will confirm the applicable pricing, availability, and service terms before or at the time of purchase or booking.
Submission of an inquiry, appointment request, membership inquiry, or other form does not guarantee availability or constitute a confirmed reservation unless confirmed by Happy Tails.
Certain Happy Tails services are subject to additional requirements and policies, including vaccination requirements, evaluations, behavioral requirements, scheduling policies, cancellation policies, and other safety procedures.
Dogs participating in daycare or boarding may be required to complete an evaluation before being accepted.
Required vaccinations may include Rabies, Bordetella, and DHPP. Customers are responsible for providing current vaccination records and accurate information regarding their dog’s health, behavior, and care requirements.
Additional service-specific agreements, waivers, or policies presented during registration or booking will also apply.
Membership benefits, pricing, included services, discounts, pickup and drop-off availability, and other membership features vary by membership tier.
Pickup and drop-off services, where included, are subject to location and availability.
Membership inquiries submitted through the website do not automatically enroll you in a membership. Happy Tails may contact you to discuss available options before enrollment.
Any additional membership terms presented during enrollment will apply to your membership.
Certain reservations, registrations, payments, or account functions may be handled through third-party platforms, including our pet-care management and booking providers.
When using a third-party platform, you may also be subject to that provider’s terms and privacy practices. Happy Tails is not responsible for the operation, availability, security, or policies of third-party websites or services.
Products displayed through the Happy Tails website may be subject to availability.
Submitting a product inquiry does not guarantee inventory, pricing, or fulfillment. We may contact you using the information provided to confirm product availability, shipping information, payment, or other details necessary to complete your order.
Product descriptions, photographs, availability, and pricing may change without notice.
Where payments are accepted online, you agree to provide accurate and authorized payment information.
Payments may be processed by third-party payment processors. Happy Tails does not necessarily directly store complete payment-card information submitted through third-party payment systems.
Applicable cancellation, refund, membership, boarding, grooming, event, and other service policies may vary by service and will apply in addition to these Terms.
If you provide your phone number and consent to receive text messages, Happy Tails may communicate with you regarding inquiries, appointments, bookings, memberships, your dog, customer service, and other communications you have authorized.
Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing Happy Tails services. Where required, marketing communications will be sent only with appropriate consent.
You may opt out of marketing text messages by replying STOP.
For assistance, reply HELP or contact us directly.
Happy Tails may use automated or artificial intelligence-assisted tools to help respond to inquiries, provide customer service, assist with scheduling, and route communications.
Automated responses are provided for convenience and may not always be complete or error-free. For important questions concerning your dog’s health, safety, booking, or care instructions, please confirm the information directly with a Happy Tails team member.
AI or automated communications are not veterinary advice and should not be relied upon for medical diagnosis or treatment.
The Happy Tails name, branding, logos, website design, photographs, videos, graphics, written content, and other materials on this website are owned by or licensed to Happy Tails unless otherwise stated.
You may not reproduce, distribute, modify, sell, or commercially use our website content without prior written permission.
Our website may contain links to third-party websites, booking systems, social media platforms, payment processors, or other external services.
We are not responsible for the content, security, availability, or privacy practices of third-party websites.
While Happy Tails takes reasonable precautions to provide a safe environment, interaction among animals inherently involves certain risks.
Nothing on this website constitutes veterinary advice. If your dog is experiencing a medical emergency or health concern, contact a licensed veterinarian.
Specific liability waivers, releases, and pet-care agreements executed in connection with Happy Tails services remain separately applicable.
To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.
Happy Tails does not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.
To the fullest extent permitted by applicable law, Happy Tails will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from your use of or inability to use this website.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.
Any dispute relating to these Terms or use of the website will be subject to applicable federal and state laws and jurisdiction requirements.
We may update these Terms periodically. When we make changes, the revised version will be posted on this page with an updated “Last Updated” date.
Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by law.
Questions regarding these Terms may be directed to:
Happy Tails Experience LLC
120 Duane Street
New York, NY 10007
Phone/Text: 866-551-6935
Website: happytail-dogs.com
Effective Date: August 1, 2026
By accessing or using this website or engaging services provided by Happy Tails Experience LLC DBA Happy Tails (collectively, “Happy Tails,” “we,” “us,” or “our”), you agree to these Terms of Service (“Terms”), our Privacy Policy, and any additional policies or guidelines posted on the website.
If you do not agree with these Terms, please discontinue use of the website and services.
Happy Tails Experience LLC operating under the trade name Happy Tails, provides professional services, consulting, and related offerings. The information provided on this website is for general informational purposes only.
Use of this website does not create a professional services agreement. A formal engagement occurs only after:
You must be at least 18 years old to use this website or request services from Happy Tails Experience LLC DBA Happy Tails .
By using this site, you agree that you will not:
All content on this website, including text, graphics, logos, designs, documents, and other materials, is the property of Happy Tails Experience LLC DBA Happy Tails or its licensors.
You may not:
By contacting Happy Tails Experience LLC DBA Happy Tails through the website, email, phone, or SMS, you consent to receive communications related to our services. These communications may include service updates, appointment reminders, transactional notices, and customer support messages.
Business Identity Clause:
Happy Tails Experience LLC DBA Happy Tails may send SMS or other electronic messages related to our services, including service updates, appointment reminders, transactional notifications, and customer support communications.
You can cancel the SMS service at any time. Just text “STOP” to the Phone Number.
After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
If you want to join again, simply sign up as you did the first time, and messaging will resume.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact customer support at:
Message frequency may vary depending on your interaction with our services.
As always, message and data rates may apply for any messages sent to you from us and to us from you.
If you have questions about your text or data plan, please contact your wireless provider.
Carriers are not liable for delayed or undelivered messages.
Quotes or proposals provided by Happy Tails Experience LLC DBA Happy Tails are valid only for the timeframe stated in the applicable document.
Payment terms, schedules, and accepted payment methods will be defined in service agreements or invoices.
Failure to pay invoices on time may result in service delays, suspension, or termination.
Happy Tails Experience LLC DBA Happy Tails reserves the right to modify, suspend, or discontinue any part of the website or services at any time without prior notice.
We do not guarantee uninterrupted or error-free availability of the website or services.
This website may include links to third-party websites or tools provided for convenience only.
Happy Tails Experience LLC DBA Happy Tails is not responsible for the content, security, or privacy practices of third-party websites.
The website and all content are provided “as is” and “as available.” Happy Tails Experience LLC DBA Happy Tails makes no warranties, express or implied, regarding:
To the fullest extent permitted by law, Happy Tails Experience LLC DBA Happy Tails is not liable for any damages arising from:
You agree to indemnify and hold harmless Happy Tails Experience LLC its trade names including Happy Tails, its employees, contractors, and affiliates from any claims, damages, losses, or expenses resulting from:
These Terms are governed by the laws of the State of New York.
Any disputes shall be resolved through binding arbitration in New York unless otherwise required by law.
Happy Tails Experience LLC DBA Happy Tails may suspend or terminate access to the website or services at any time, with or without notice, for violations of these Terms or unlawful behaviour.
Upon termination, all use of the website must cease and any downloaded materials must be destroyed.
If you have any questions regarding privacy, please review the Privacy Policy:
Add privacy policy page url here
Happy Tails Experience LLC DBA Happy Tails may update these Terms periodically. Updates will be posted with a revised effective date.
Continued use of the website after changes indicates acceptance of the revised Terms.
For questions or concerns regarding these Terms of Service, please contact:
Happy Tails Experience LLC DBA Happy Tails
Email: team@happytail-dogs.com
Phone: (718) 719-4255
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